Terms and Conditions
Last updated: April 2026
1. Introduction & Definitions
These Terms and Conditions ("Terms") govern your access to and use of the In Your Face! digital signage platform ("Service"), operated by RedFire Digital Ltd, a company registered in England and Wales, trading as In Your Face!.
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.
In these Terms, the following definitions apply:
- "Service" means the In Your Face! cloud-based digital signage management platform, including all associated websites, APIs, and applications.
- "User" or "you" means any individual or entity that registers for or uses the Service.
- "Content" means any text, images, videos, media files, or other materials uploaded to or displayed through the Service.
- "Screen" means a physical display device registered within the Service for the purpose of showing Content.
- "Screen Licence" means a time-limited entitlement to connect and operate a Screen through the Service.
- "Menu" means a collection of slides or content items configured for display on one or more Screens.
- "Account" means your registered user account on the Service.
- "We", "us", or "our" means RedFire Digital Ltd trading as In Your Face!.
2. Account Registration
To use the Service, you must create an Account. By registering, you represent and warrant that:
- You are at least 18 years of age.
- All information you provide during registration is accurate, complete, and current.
- You will maintain and promptly update your registration information to keep it accurate.
- You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your Account.
- You will notify us immediately of any unauthorised use of your Account or any other breach of security.
We reserve the right to suspend or terminate any Account that we reasonably believe contains false or misleading information, or that has been compromised.
3. Service Description
In Your Face! is a cloud-based digital signage management platform that enables Users to:
- Upload and manage Content for display on Screens.
- Create and organise Menus comprising slides, images, videos, and other media.
- Assign Menus to registered Screens and schedule content for display.
- Receive real-time updates and manage Screen content remotely.
The Service is provided on a subscription basis and requires an active Screen Licence for each connected Screen.
4. Licence to Use
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your internal business or personal purposes.
This licence does not include the right to:
- Sublicense, resell, or redistribute the Service or any part thereof.
- Use the Service on behalf of any third party without our prior written consent.
- Transfer your Account or any rights under these Terms to another party.
We reserve the right to revoke this licence at any time if you breach these Terms.
5. User Content
You retain full ownership of all Content you upload to the Service. By uploading Content, you grant us a non-exclusive, worldwide, royalty-free licence to host, store, transmit, and display your Content solely for the purpose of operating and providing the Service to you.
You are solely responsible for ensuring that your Content:
- Does not infringe any third-party intellectual property rights, including copyright, trademarks, or patents.
- Complies with all applicable laws and regulations, including advertising standards.
- Does not contain defamatory, obscene, or unlawful material.
- Is appropriately licensed for public display where required.
We do not monitor or review User Content and accept no liability for Content displayed through the Service. We reserve the right to remove any Content that we believe, in our sole discretion, violates these Terms or applicable law.
6. Acceptable Use
You agree not to use the Service to:
- Upload, transmit, or display any Content that is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable.
- Distribute malware, viruses, or any other malicious code.
- Attempt to gain unauthorised access to any part of the Service, other Users' Accounts, or any systems or networks connected to the Service.
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service.
- Use the Service in any manner that could disable, overburden, or impair its functionality.
- Use automated means (bots, scrapers, or similar tools) to access the Service without our prior written consent.
- Circumvent or interfere with any security features of the Service.
Violation of this section may result in immediate suspension or termination of your Account.
7. Payments & Billing
All prices for the Service are quoted in British Pounds Sterling (GBP) unless otherwise stated. Payment is processed securely through Stripe. By providing payment details, you authorise us to charge the applicable fees to your chosen payment method.
- Subscriptions are billed on a recurring basis (monthly or annually, as selected) and will auto-renew at the end of each billing period unless cancelled before the renewal date.
- You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period; no partial refunds are provided for unused time within a paid period.
- No refunds will be issued for Screen Licences that have been activated or used.
- We reserve the right to change our pricing at any time. Changes to subscription pricing will take effect at the start of the next billing cycle following notice to you.
- If a payment fails, we may suspend access to the Service until the outstanding balance is settled.
8. Screen Licences
Each Screen connected to the Service requires a valid Screen Licence. Screen Licences are:
- Time-limited and valid only for the duration of your active subscription or the licence period purchased.
- Non-transferable between Accounts. A Screen Licence is bound to the Account under which it was purchased.
- Subject to expiry if not renewed. Upon expiry, the associated Screen will no longer receive Content updates from the Service.
It is your responsibility to ensure that your Screen Licences are renewed in a timely manner to avoid disruption to your signage displays.
9. Availability & Uptime
We will use reasonable efforts to ensure that the Service is available and operational. However, we do not guarantee 100% uptime and the Service may be unavailable from time to time due to:
- Scheduled maintenance, which we will endeavour to notify you of in advance where practicable.
- Unscheduled maintenance or emergency repairs.
- Factors outside our reasonable control, including but not limited to internet service provider failures, third-party service outages, or force majeure events.
We shall not be liable for any loss or damage arising from any interruption or unavailability of the Service.
10. Data Protection
We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Details of how we collect, use, store, and protect your personal data are set out in our Privacy Policy, which forms part of these Terms.
By using the Service, you acknowledge that:
- We process personal data as necessary for the performance of our contract with you and for our legitimate business interests.
- You are responsible for ensuring that any personal data included in your Content is processed in compliance with applicable data protection laws, and that you have obtained all necessary consents.
- We may use third-party data processors (such as cloud hosting and payment providers) to deliver the Service, and such processors are bound by appropriate data processing agreements.
11. Intellectual Property
All intellectual property rights in the Service, including but not limited to the software, design, logos, trademarks, and documentation, are owned by or licensed to RedFire Digital Ltd trading as In Your Face!.
Nothing in these Terms grants you any right, title, or interest in our intellectual property, except for the limited licence to use the Service as described in Section 4.
You may not copy, modify, distribute, or create derivative works based on any part of the Service without our prior written consent.
12. Termination
Either party may terminate this agreement:
- By the User: You may close your Account at any time by contacting us or using the Account settings within the Service. Cancellation of your subscription will take effect at the end of the current billing period.
- By us: We may suspend or terminate your Account immediately if you breach these Terms, or with reasonable notice for any other reason.
Upon termination:
- Your right to access and use the Service will cease immediately.
- We may retain your data for a reasonable period in accordance with our data retention policies and applicable law, after which it will be deleted.
- You may request a copy of your Content prior to termination. We are under no obligation to retain or provide access to your Content after your Account is closed.
- Any outstanding fees remain due and payable.
13. Limitation of Liability
To the maximum extent permitted by law:
- The Service is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
- We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, business opportunities, or goodwill, arising from or in connection with your use of or inability to use the Service.
- Our total aggregate liability to you for any claims arising from or relating to these Terms or the Service shall not exceed the total amount of fees paid by you to us in the twelve (12) months immediately preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under English law.
14. Changes to Terms
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice within the Service prior to the changes taking effect.
Your continued use of the Service after the revised Terms become effective constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using the Service and close your Account.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Contact Information
If you have any questions about these Terms, please contact us at:
RedFire Digital Ltd trading as In Your Face!
Email: space@inyourface.space